Tuesday 19 November 2013

Collaboration Topic with Natalie

Exploring effective teaching methods to engage students 
at various ages and stages of their career



This is the topic, Natalie Lauzon (my learning partner) and I decided to research for our trends and roles assignment. We had a similar experiences in our working lives and so we were both interested in this topic. 

Since January 2013, I have been a go2 volunteer, as the small business owner, for F&B OHS (Food and Beverage Occupational Health and Safety). And this volunteer job gave me an opportunity to attend an OHS summit presented by go2, ITA, and the WCB on August 2013 in Vancouver. All of the participants were from the hospitality industry (including the accommodation industry and recreational resort such as ski and golf venues) We shared our experiences and learned about work place safety. We discussed how we could train our staff more effectively. 


Most of us had similar problems. One of our problem was workers who came to us at different ages and stages of their careers. This made training difficult.

In the work place, we normally train our staffs at the same time with the same methods. But this is difficult if we have a mixed group that includes young and untrained workers, senior workers with knowledge and experience, and immigrants who have not yet developed their English skills. 

We need to approach every group differently. This is a huge issue when it relates to our worker's safety training because all workers need to understand safety regulations for their own protection.

But do we have any special methods to do this? 

This became our question and we decided to research it together, hoping to find answers.

Tuesday 12 November 2013

New Insights




Gaining Respect From Your Students


What is in the best interest of your class?


As adult educators, we feel we need to know more than our students because we are the instructors: the teachers and the models. We need to demonstrate this confidence. However this attitude may create pressure, rejection, or rebellion in your experienced students.

In the Trades and Hospitality Industry class, we will have students with a variety of ages and backgrounds. Some may know some of the skills better than we do. However we don't want our students not to-follow our instructions and stop listening to us because they think they know more than we do. What can we do in this situation?   
  
I had an interesting experience when I opened the local golf course lounge. I hired a 55 years old cook from Toronto who had just moved on the island after his divorce. I explained to him who his co-workers would be and asked him to be a mentor to them. I had seven high school students as kitchen helpers who were my apprentices from their high school cafeteria class.  Two mid-20's cooks were my original staff. They had already worked with me for a couple of years. I also employed a 40 year old apprentice cook, who wanted to change his career and became a restaurateur.

 It was a brand new restaurant so that the menu items were new to everybody at this point. All the staff were starting at the same place, but they came from various stages of their careers and were different ages. The young workers followed my instructions easily and helped each other. They were able to start cooking the menu items within one week, although I had to keep my eyes on them all the time.  The 55 years old worker refused to learn my way because he believed he knew better than me. The 40 year old man had a passion, but he was slow because everything was new to him. He had to learn not only the menu, but also the basic cooking methods. 

From the beginning, I had a tough time gaining the 55 years old cook’s respect. I was a young, female, Japanese immigrant, boss to him. He was 55 years old, experienced,  male, who had a background as a five stars hotel line cook for over 20 years. However I had to choose my cooking methods for everybody, not only for the professional and experienced chef. My focus was a food safe, work safe and economically-run restaurant.

This cook kept refusing to run my kitchen the way I wanted. So I followed his advice and let him run it the way he wanted. I stopped teaming him up with other staff and let him work alone. It ended up I had to let him go because he was not suited to my business. After he left I finally had balance back in the work place.

I learned how difficult it was to put workers of mixed backgrounds and ages workers together as co-workers. I had a tough time making a schedule and I could not figure out the perfect balance. In time, I started hiring non-experience staff and training them the way I wanted. This was cheaper as it cost me more money and time to retrain staff who had their own strong beliefs on how things should be done.

Of course, as instructors, we cannot give up or ask our students to leave the classroom. However, I could learn from my mistakes in this incident.

 
“Who you are to them must speak louder than the actual words you use. In other words, the presence of your character should speak before you even utter your first word. How you walk, look, stand, dress, act, speak, respond, and even smell when you enter your school always should produce the response, "I want that." Or, at the very least, it should say, "She's different." (Joe Martin., The Educator Motivator Teachers Must Earn Students' Respect, Education world) http://www.educationworld.com/a_curr/columnists/martin/martin011.shtml


When I look back at myself then, I realize I was acting no-confidence, modesty, and chaordic because I had to run my main restaurant with other 40 employees. I was young, female, and an immigrants. I didn't take all this into account and consider how to gain my employee's respect.

“ So, what is in the best interest for your class?”

My answer is that, as an instructor, I want to pass my knowledge on to “all” my students, as much as I can. If so, I have to make sure that every student listens to me and does not refuse to learn from me.

My challenge as an adult educator will be to gain respect from my students. I fixed the balance of my restaurant by removing the difficult character in my drama. However I cannot use this solution in the filed of adult education. Without gaining the respect of the students, I can not perform my role in the classroom to the best of my ability. 
    
“Long gone are the days when a teacher's presence alone demanded respect -- from students as well as their parents. Today, in a society where good morals are on the decline and self-centeredness is on the incline, we can't afford to educate students the way our teachers did back in the day. We have to get respect the hard way -- we have to earn it.” (Joe Martin., The Educator Motivator Teachers Must Earn Students' Respect, Education world) 

 I have to earn the respect!

Resources:
 
Joe Martin., The Educator Motivator Teachers Must Earn Stuents'Respect  Education world http://www.educationworld.com/a_curr/columnists/martin/martin011.shtml



Trends



Trends in Adult Education in The Trade and Hospitality Industry


Who will be the students in your classroom?

There will be a clear answer to this question if you are a kindergarten teacher, an elementary school teacher, or a high school teacher. However, if you are going to instruct your students in plumbing, carpentry, or cooking, it might not be a simple question to answer. 

Trade industry students are likely to come to our classes at different ages and stages of their careers. This is not an unknown fact, but it is a challenging issue. 

“Dozens of articles in the last two decades have emphasized growing job instability and increased autonomy of workers by reporting that the average American — or Australian, or Canadian, or New Zealander — will go through many careers in a lifetime. The number is usually seven, though at times it is as low as three, and sometimes as high as 10.”   (Carl Bialik, A lifetime of career changes, New York Times September 3, 2010)


 “Almost one in five people living in Canada is a visible minority. And in nine different municipalities, those visible minorities are actually the majority.” (Heather Scoffield, the Canadian Press, Published Wednesday, May 8, 2013 8:37AM EDT)

 
A Canadian work environment includes workers of the various ages, cultures, and backgrounds. As the first article states, we change careers an average of five to seven times in our lifetime. This mean we need to regain the new skills five to seven times as well, so learning institution will be busy.     

“Many of the newcomers at the Murfreesboro trade school are in their 40s and 50s — twice the age of the typical student there. A lot of them, like S'ari Gian, already have college degrees.” USA TODAY by Clay Carey, Trade schools boom with enrollees twice the age of typical student, 7/19/2009


The trade and hospitality industry is strongly related to the economy.  This last article explained that many professional workers lost their jobs after depression in 2009. They needed to change careers to support their families.

There are certainly many youth workers in the trade and a hospitality industry. However, the new employees are not all young. Mid-age workers may start their careers at the same time as young workers who have just graduated from school. Immigrants join the industry from many different cultures and backgrounds.

Considering this varied workforce, we need to find a methods to show us how to work together effectively in the Trade and Hospitality industry in coming years. 

Resource from: 

Carl Bialik, A lifetime of career changes, New York Times September 3, 2010,
Heather Scoffield, Canada's immigrant population surges to 6.8M foreign-born residents the Canadian Press, Published Wednesday, May 8, 2013 8:37AM EDT,
 USA TODAY by Clay Carey, Trad schools boom with enrollees twice the age of typicl studentsTrade schools boom with enrollees twice the age of typical student, 7/19/2009

 

Web Conference

Indispensable E-Tools


“Skype, Gmail, iPhone, Facebook, and YouTube” 

I learned these words the same time as the rest of the world  learned them. These vocabularies were a foreign language to everybody at the time. 

When I had a business, these new vocabularies were necessary tools to operate my business. I was surrounded by teenagers and working holiday overseas workers. Facebook was the best way to communicate with my youth staffs. I used Gmail because I could access my e-mail from anywhere without my computer. If I didn’t have Skype, it was hard to interview an oversea applicant. YouTube helped me to develop the new menu items. And all these tools, I could manage by iPhone.

When I enrolled in this PIDP course, I was very surprised that these technologies also influenced the educational field.

“Seeing Is Believing” 

My first meeting with my professor on Skype, made me feel comfortable and I felt connected to the course. This Skype interview gave me an opportunity to approach individual issues without interrupting the other classmates. I've always worried to speak in front of the group because of my Japanese accent. I don’t want to slow down the class or interrupt the session. However this individual Skype interview was comfortable. It helped me to become familiar with my professor. He was no longer a stranger to me. 

In as a regular class, you meet classmates who can become your lifetime friends. I didn’t have this hope from this online course. It did not seem possible. Before I connected with my learning partner, Natalie, I was confused, worried and scared. But after I met her, I was so happy. We can share our concerns and our passions like regular classmates. She is a great support for me to keep going my studies. 


“While you are studying with a partner there are in fact two minds striking the same problem. Each of them will look at the problem from a different point of view.The other advantage is that you can learn more of what you didn’t know from your partner  
Malsawmi, Advantages of Studying with a Partner, line 15, Education and Science, January 28, 2011 


It was very interesting to discover that Natalie and I were researching the same topic but were examining different contents. She was researching our topic in the health and social care environment and I was exploring it ESL classroom management strategy. 
 

 "I know that I know nothing” 

Like Socrates's quote, conversations with Natalie helped me to realize to know my ignorance but also to explore my knowledge. When Natalie explain to me her research results, it often was totally new to me. I would never have thought about the topic that way. This gave me another angle to see the topic when I was hitting the wall.

We also compared our notes to make sure we were going in the same direction.We helped each other with any problems we had.

From the web conference I learned the learning partner is extremely helpful for studying process and these social media tools supports the distance learners. Social media is indispensable in many, if not all, field. As future educators, we need to stay current in their use.
    
Resource from : Malsawmi, Advantages of Studying with a Partner, line 15, Education and Science, January 28, 2011 Advantages of studying with partner